Client Relationship Management System
What is iCRM
iCRM is designed to help Call Centers, Businesses of all sizes, SOHOs, Small-Medium and/or Industrial sectors. Use it as a business tool to complete or manage your business as it expands. In order for you to stay connected with your customers, we have integrated Bulk Email Marketing, Bulk SMS Marketing and VoIP Softphone from our partners at iSMS & AlienVoIP.
- Save Customer Contact details systematically
- Search Contacts by filtering options
- Sort Customer Contacts into groups
- Set Membership Discounts for items and Customers
- Insert new, on-going services based on each Customer
- Communicate with clients/groups via the VoIP feature
- Deliver SMS to chosen Contacts or Multiple Contacts
- Send Messages via the internet to Clients
- Compose Emails to selected or multiple preset addresses
- Attach documents easily in Emails to deliver to Clients
- Set recurrence reminder for items purchased by Customers
- Include notes and update remarks while On Call
- Record Call Details made based on Contact and Time in reports
- View delivered SMS and Email Messages to Clients
- Keep track of Past Services for specific client in service report
Cloud Application Module
BMO Quotation System is one of our cloud application modules for small and medium enterprises. As a software created with you in mind, this software is capable to cover daily corporate operations.
- Select products from integrated inventory list
- Customise quotation letterhead
- Quotation Template
- Manage contacts
- Quickly Create Great Proposals
- Increase quote accuracy by up to 80%
Why iCRM is important
The iCRM platform that encourages data sharing, centralised customer profiling and integrated sales-marketing processes, opportunities to cross-sell and upsell your products will increase rapidly.Keeping track of your client’s needs will develop strong relationships between them and your company. A better service to your customers would mean higher closing rates and improved profitability for your business.
Automate Your Business
With BMO’s Quotation System, you can automate your sales quote, save time and ultimately, cost. You don’t need to be an expert to create quotation for your potential clients.
On top of that, you can present proper quotations to your clients without using Excel spreadsheets. BizManagement Online has pre-built a quotation template. The good news is you may insert your company letterhead, making your quotation looking sleek and professional.
Finally, pitching your sales to potential clients and seal the deal. If there is a need to add features, user can always go to add module page to subscribe a new module.
iCRM Online allows you to access your iCRM account from any computer, laptop, smartphone or tablet with internet access. The iCRM System is ideal for those who travel frequently like sales personnels.
Install the iCRM Offline software into your PC or laptop and start using it immediately. iCRM will host the software for you:
- Free BMO Android App
- No data synchronization required
- No software installation
- 24/7, global access
- Share data among accounts
- Access via internet
iCRM Offline Edition is packed with features to share your Stored Customer Information, Contact Customers, View Reports, Follow Up on Leads, Support Existing Customers and more!
Install the iCRM Offline software into your PC or laptop and start using it immediately:
- Supports Win XP, Vista, 7, 8 and 8.1
- Access in Office only, management in full control
- Data synchronized to Cloud Server when internet available
iCRM Software Pricing
|ON-SITE SUPPORT||iCRM ONLINE|
RM 200.00 / Installation
Training RM200.00 / SessionBest for companies without IT support team.
No worries, we will handle everything.
RM 199.00 / month onwards
From USD 50.00 / monthiCRM hosts software for you.
Subscribe 6 months – get 5% discount!
Subscribe 12 months – get 20% discount!